link qrisbosFrequently Asked Questions

Opening an account on link e-walletbos takes four steps. First, visit our registration page and fill in your username, email address, mobile number, and a strong password. Second, tick the terms checkbox and submit the form — a confirmation email will arrive shortly. Third, click the verification link in that email to activate your account. Fourth, log in and complete KYC by uploading a clear photo of a valid government-issued ID. Our team reviews KYC submissions within a few business hours. Once verified, you can add a deposit method and access all game categories — slots, live dealer, sportsbook, and esports markets.

If you forget your password, go to our login page and tap the "Forgot your password?" link below the sign-in button. Enter the email address registered to your account. We will send a password-reset link to that address within a few minutes. Click the link — it is valid for a limited time window — and choose a new password. Your new password must be at least eight characters and include a mix of uppercase letters, lowercase letters, and numbers. If you no longer have access to your registered email, contact our support team during business hours and we will walk you through the account-recovery process.

If you notice an unfamiliar login, a transaction you did not make, or any other sign that someone else may have accessed your link local paymentbos account, act quickly. First, change your password immediately via the login pageSecond, review your transaction history for any unauthorised activity. Third, contact our support team by email (see the support section below) and describe the issue in detail — include the date, time, and nature of the suspicious activity. We will investigate and, where needed, place a temporary hold on the account to prevent further access while we verify your identity. Do not share your login credentials with anyone.

Depositing via online payment, e-wallet, or mobile banking is straightforward. Log in to your link local paymentbos account, go to the deposit section, and select your preferred e-wallet — online payment, e-wallet, or mobile banking. Enter the deposit amount and confirm. Our system generates a payment reference or QR code. Open your e-wallet app, scan the QR or enter the reference, and authorise the transfer. The deposit typically reflects in your account balance within a short settlement window. During busy periods — such as around Idul Fitri or Idul Adha — payment network traffic is higher and processing may take slightly longer. We also support local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet bank transfers.

If a deposit or withdrawal does not complete — your balance has not updated after a reasonable wait — first check your transaction history in your link mobile bankingbos account dashboard. If the transaction shows as "pending", it may still be processing through the payment network. If it shows as "failed" but funds were deducted from your bank or e-wallet, contact our support team by email with the following details: your account username, the payment method used (for example local payment, online payment, or e-wallet), the transaction reference number, the amount, and the date and time. We will trace the transaction and issue a resolution or refund within the standard business review window. Do not submit a duplicate payment while a dispute is open.

We offer four main game categories on link local paymentbos. Slots: our slot library includes Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways, with daily and weekly scheduled tournaments. Live dealer: our multi-camera live studios host blackjack, roulette, baccarat, and Dragon Tiger tables with real dealers. Sportsbook: we cover football (Liga 1, Piala AFF, Champions League, Premier League), MotoGP, and badminton. Esports: we offer markets for Mobile Legends, Free Fire, and PUBG Mobile. All categories are accessible on mobile (Android APK or iOS browser) and on desktop. New titles and tournaments are added regularly — check our New Releases page for updates.

Our weekly cashback offer runs on a fixed schedule. At the end of each qualifying week, we calculate your eligible net activity across the nominated game categories. A cashback amount — calculated as a percentage of qualifying losses, subject to a published cap — is credited to your account balance at the start of the following week. The exact percentage and qualifying categories are set out in our current promotions terms, which you can read on our Terms & Conditions page. Cashback credits are subject to a wagering requirement before withdrawal. We do not publish exact cashback percentages here because terms are updated periodically. Always read the current promotion terms before participating.

Our support team at link online paymentbos is available during business hours via email. To write to us, compose an email to the address shown in the About Us section of our site. Include your account username, the nature of your issue, and any relevant reference numbers (transaction IDs, deposit references, or dates). We respond in English and Indonesian. Simple account queries typically receive a reply within a few business hours. Complex cases — such as payment disputes, KYC re-verification, or account-security investigations — may take up to two business days. We do not offer round-the-clock support, but we aim to respond to all emails within one business day during normal operating hours.

We take account security seriously at link e-walletbos. To protect your account, use a unique password that you do not reuse on other sites. Do not share your login credentials, OTP codes, or KYC documents with anyone — including people who claim to be link mobile bankingbos staff. We will never ask for your password. Ensure your registered email account is also secured with a strong password. If you access our platform from shared devices — for example, in Surabaya, Bandung, or Semarang — log out after each session and do not save your password on shared browsers. For technical security queries or to report a suspected breach, contact our support team by email with as much detail as possible. See our Privacy Policy for full data-protection details.